1.1 These General Terms and Conditions (GTC) of OIT.One GmbH (limited liability), (hereinafter OIT) apply to all services of OIT.One GmbH (limited liability).
1.2 OIT provides services exclusively on the basis of these GTC. This applies in particular even if the customer uses their own GTC and these contain conflicting or deviating conditions.
1.3 OIT may change these GTC with a reasonable notice period. If the customer does not object to the change within one month of notification, the change is deemed approved.
1.4 OIT may send information and declarations concerning the contractual relationship to the customer's email address.
1.5 Contract amendments, supplements and side agreements require written form to be effective.
1.6 Should any provision of the contract or the GTC be or become invalid, the remaining content of the contract shall not be affected.
2.1 The contractual relationship for services is generally established between the customer and OIT. Excluded from this is the registration and provision of domains.
2.2 The customer can only assume actual allocation of a domain when the internet service has been provided under the desired domain.
3.1 The availability of OIT servers and data paths to the handover point to the internet is at least 99.9% on an annual average.
3.2 For services in which the entire data traffic is included according to specification, the data transfer volume is not limited as long as regular operation of the infrastructure is not endangered.
3.3 The customer has no claim to a dedicated IP address, a dedicated physical server, or dedicated bandwidth unless separately commissioned.
3.4 Where necessary and reasonable, the customer cooperates with changes.
3.5 OIT is entitled to commission third-party service providers with the provision of parts or all of the service spectrum.
4.1 The customer's order of contractual services constitutes an offer, which OIT accepts by confirming the order or by beginning service provision.
4.2 For new customers, OIT reserves the right to provide services only on prepayment.
4.3 The customer and OIT may terminate the contractual relationship without stating reasons with 4 weeks' notice to the end of the respective term. Termination must always be made via the customer area (https://login.oit.one).
4.4 If the customer does not terminate a contract in due time, the contract is automatically extended by the respective minimum contract term, but by no more than 1 year.
4.5 OIT may discontinue free services or free additional services at any time with 30 days' notice.
4.6 The right to extraordinary termination for good cause remains unaffected.
4.7 In the event of termination for good cause, OIT is entitled to immediately deny access to the service.
5.1 The customer receives an electronic invoice for each payment transaction with a payment term of 7 days.
5.2 If the scope of services included in the package is exceeded, the customer is obligated to pay an additional fee.
5.3 OIT is entitled to adjust the agreed fee to changing market conditions with at least four weeks' notice.
6.1 The customer must keep their contact data up to date and notify changes immediately.
6.2 The customer must keep the access data provided by OIT confidential and protect them from third-party access.
6.3 The customer is obligated not to misuse the services provided by OIT.
7.1 OIT is liable without limitation for intent and gross negligence. For slight negligence, OIT is only liable for breach of a material contractual obligation.
7.2 The above limitation of liability does not apply to damages arising from injury to life, body, or health.
8.1 OIT processes personal data of the customer in accordance with applicable data protection laws. Details are regulated in the privacy policy.
9.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
9.2 The place of jurisdiction for all disputes arising from this contractual relationship is Hamburg, provided the customer is a merchant.